Session Description
In a college environment, personalizing the student experience and providing individualized support has a direct impact on engagement and retention. In an online college environment, that support is even more important because it helps prevent possible feelings of isolation or lack of institutional support (Bosworth, 2006). Instructors can provide this type of support through student coaching, which consists of providing one on one, detailed support and feedback in a constructive and helpful manner. “In this era of expanding “high tech” in higher education, the success of student coaching is a reminder of the power and importance of “high touch” in motivating new students to connect and commit in college” (Dalton & Crosby, 2014, p. 64).
This presentation will discuss the importance of student coaching and will share how online instructors can facilitate successful coaching experiences. Tools such as Google Hangouts, Skype, Blackboard Collaborate, instant messaging, and screencast in and how they can be used to facilitate coaching will be also be discussed.
Presenter(s)
Marsha Morgenstern
Marsha Morgenstern, University of Phoenix, Phoenix, Arizona, USA
- M.A. Adult Education and Training, University of Phoenix
- M.A. Business Communication, Jones International University
- B. A. Communication, Florida Gulf Coast University
- 10+ years experience in higher education
- Associate Faculty, University of Phoenix & Communication and Marketing Coordinator, Women In Bio
Allison Mintz
Allison Mintz, University of Phoenix, Phoenix, Arizona, USA
- M.A. Adult Education and Training, University of Phoenix
- M.A. Organizational Management, University of Phoenix
- B. A. Communication, Arizona State University
- 18 years experience in higher education
- Executive Director, NorthBridge College Success Program
Michele Lively
Michele Lively, University of Phoenix, Phoenix, Arizona, USA
- M.A. Adult Education and Training, University of Phoenix
- M.A. Organizational Management, University of Phoenix
- B. S. Communication, Nebraska Wesleyan University
- 27 years in higher education
- Director of Disability Services, Grand View University
April Brown
April Brown, University of Phoenix, Phoenix AZ, USA
- M.Ed. Cross-Cultural Teaching, National University
- M.S. Educational Administration, National University
- B.A. Education with a concentration in Natural Sciences, CSU Long Beach
- 16 years in education – 10 years in higher ed.
- Associate Faculty, University of Phoenix & K-8 Teacher
Session Type
45-Minute Interactive Session
Audience
All Audiences
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Frances Pistoresi, University of Phoenix, Online, USA